Everything you need for
customer support

Best fit for customer engagement,
lead acquisition and maximizing sales

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Best fit to speed up your sales cycle

Eliminate bounce, qualify better and sell more

Drive engagement Engage with your customers in a proactive chat to earn their trust.
Resolve queries Listen to your customers, Identify pain points and reduce waiting time.
Sell more Stay connected with your customer, Know their behaviour and pitch the best.
Retain customers Constant improvisation of your service to earn trust and loyalty for brand.

Power packed features for your business to grow

Engage customer with a proactive chat

Chat with web visitors in real time and provide them the best customer support on planet.

Triggered messaging Engage visitors with live website chat to send them the right message to boost your business.
Multilingual & media rich Enable customer to choose the language, send comprehensive messages with images and emoticons.
Automated chat assignment Reduce workload by automating chat assignment and re-assignment to your chat support agents.
Chat-bot Boost your sales by using our chatbot, to qualify leads and schedule meetings with the best ones.

Increased team productivity

With advanced hippo features,Reduce work-load and increase team-efficiency

Canned responses Save time by sending canned responses and support more customers in a go.
Internal notes Help your chat agents with internal notes, while the agent is on live-chat.
Centralised dashboard With interactive dashboard, you can monitor your chats effectively and effortlessly.
Chat tags Categorize your chats with suitable tags to track them later with ease.

Analyse the right metrics

Complete Insights of your business and analytics to help you take data driven decisons.

Response speeds Monitor response time of your team to make data driven decisions.
Real-Time dashboard Get a visual summary of your team’s performance to track every metric.
Team performance Measure your team's performance, know which are doing well, and who needs help.
Conversation trends Keep track of conversation volume across different times of the day.

Chat more to close more

Chat just beyond your desktop with the In-App Chat Support to chase more leads.

Native apps The app is styled to fit iOS and Android devices perfectly!
Push notification Real-Time push notifications to respond to customer queries the quickest.
Broadcast messages Broadcast your message to a large number of people at a single go to save time.
Business hours Let your visitors know when your team is offline with an automated message.

Start turning site visitors into customers today!

Powering all business types

Boost your business with hippo chat support

E commerce
Business Websites
Marketplace
On-Demand
Customer Service
Restaurants
Startups
Education

What our customers have to say

Taqi Naqvi
Founding Member Growth & Retention (Krave Mart)
" Hippo has helped me convert my data-driven insights from yelo and make automation with ease out of it as the sync between the two tools is seamless.
Apart from that I much appreciate the technical support I get from the Hippo team. "

Ayush Gupta
Manager, Operations (Fatafat)
" Hippo has reduced our turnaround time from hours to minutes, as a result, we have seen order cancellations reduce by 37%.
The improvements provided for an increase in the number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team. "

"Since we started to use Hippo marketing tool, we have much better results from campaigns and through push notifications, chat messages or mails. We see better conversions with each campaign specially for new customers onboarding."

Eugene Danilenko CPO, Tupuca